• Appointments will be spaced out to allow physical distancing between patients. It will also allow time for their office to be disinfected between each appointment. That might mean less flexibility for scheduling your appointment.
  • Your temperature will likely be taken with a touchless thermometer.
  • Patients who have flu-like symptoms (fever, cough or difficulty breathing) or have been exposed to someone with COVID-19 should stay home. Patients who are sick and have an upcoming dental appointment should call their dental office to report symptoms, reschedule or ask about other care options.
  • You will be asked to wear a mask or face covering while in the office except when you are being treated.
  • HEPA Filter Products have been implemented at our clinic.
  • Dental staff will be wearing more protective gear than normal. This includes masks, face shields, and gowns. Your dentist must ensure that they have the correct personal protective equipment (PPE) before they schedule an in-person appointment.
  • You may be asked to limit the number of people you bring to the appointment with you. There are exceptions for small children and people who require assistance. If a parent or caregiver is allowed, they will also be subject to all screening measures.
  • You may be asked to wait outside the dentist’s office and call when you arrive. You must then wait for a call back to let you know when you can enter.
  • The waiting room will not be open for everyone. Chairs will be spaced two metres apart. There will be no magazines, toys, or any other non-essential items in the dental office, as these are all difficult to disinfect.
  • Patients must wash their hands with a 70 to 90 per cent alcohol-based solution, or soap and water, when they enter and leave the dentist’s office.
  • Plan to pay by touchless payment, such as credit card, etc.
  • Please contact us immediately if you experience any symptoms after your appointment.